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Frequently Asked Questions
Can you top my trees?
At Green arbor, we will not top your trees. Trees are often topped because they grow into utility wires, interfere with views or solar collectors, or simply grow so large that they become worrisome by many. Topping your trees is not good for the health of your tree. We offer an alternative solution; Pruning. This gives your tree it’s best optimal long-term health, while also addressing the issues above.
For more information, visit our section on Proper Pruning.
Why hire an arborist?
Arborists specialize in the care and management of individual trees. They are trained, equipped, and certified to understand what each tree needs to stay healthy and safe. Proper tree care is an investment that can add long-term value to your property, while improper or unsafe work can create costly hazards. Hiring a certified arborist ensures your trees receive professional attention based on industry standards for safety, health, and aesthetics.
What certifications do you have?
Green Arbor’s team includes ISA Certified Arborists who have demonstrated knowledge and experience through the International Society of Arboriculture’s comprehensive certification process. We also maintain state licensure through the Indiana State Chemist and Department of Entomology for fertilization and pest-management applications. Our crews follow ANSI and ISA standards for pruning, safety, and equipment operation.
How long will the process take?
Project timelines depend on the type and size of the work. Most estimates are scheduled within a few days of contact, and typical pruning or removal projects are completed within one to two visits once approved. Your estimator will provide a clear timeline before work begins, including start date, cleanup details, and payment terms as recommended in ISA best practices.
Are your estimates free?
Yes. Green Arbor provides free estimates for residential and commercial tree care. We believe you should have all the information you need to make an informed decision before committing to a project. Each estimate includes a detailed scope of work and transparent pricing to ensure clarity from start to finish.
We understand that we use a lot of industry terms that you may not be familiar with. So we’ve included a quick guide below for you:
Terminology
Removal
Removing the tree in a safe manner and hauling away debris. Barring extenuating circumstance, the stump will be left between 4 to 8 inches above soil grade.
Stump Grinding
The grinding of a stump 4 to 6 inches below grade, including surface roots as needed. All debris is removed and the area is leveled. Green Arbor schedules line location for major utilities such as phone and cable. We are not responsible for damage to private or unmarked underground lines during the grinding process.
Crown Clean
The removal of dead, crossing, or problematic branches such as water sprouts. This process promotes overall tree health and structural integrity.
Elevation
The trimming of low-hanging branches that pose safety hazards or risk of property damage. Standard clearances include 4–6 feet from homes and roofs, 6–8 feet above driveways and lawns, and 12–14 feet above streets. Industry standards take precedence in the event of conflict.
Crown Thinning
Selective pruning to reduce the sail effect of a tree’s canopy, helping to minimize the risk of wind damage while maintaining natural shape.
Crown Restoration
A corrective process used to repair damage caused by improper pruning practices such as topping.
Crown Reduction
The proper method for reducing the overall size of a tree by pruning back to appropriate lateral branches. This technique maintains the tree’s natural form while decreasing canopy size and weight.
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